Frequently asked questions

Ultra Clean offers carpet, upholstery, rug, mattress and fabric car-seat cleaning. Tell us which items need attention so we can discuss the right service for your job.

We cover Peterborough, Wellingborough, Northampton, Corby, Kettering and Bedford. Send your full postcode so we can confirm availability for your address.

Call 07939 828556 or use the quote page to prepare an enquiry. Include your postcode, the items or rooms you want cleaned, approximate sizes and any particular stains or concerns.

The price depends on the items, their size and condition, and your location. We’ll discuss the work and price with you before you decide on an appointment.

Yes. You can enquire about carpets, upholstery, rugs, mattresses and fabric car seats in the same message. List everything you would like cleaned so we can discuss the complete job.

Once we have discussed your requirements, quote and availability, we’ll agree an appointment with you. Preparing an enquiry on this website does not automatically make a booking.

The time needed depends on the number and size of the items, their condition and access. Ask for an estimate when discussing your quote, and allow for drying time after the clean.

Tell us about access, stairs, parking and furniture when arranging the visit. We’ll explain what needs preparing for your agreed clean and discuss any items that may need moving.

Let us know which furniture is in the cleaning area, especially large or heavy pieces. We’ll discuss what can be moved and what you need to arrange before the appointment.

Drying time varies with the fabric, cleaning method, room temperature and ventilation. We’ll explain what to expect for your items and how to care for them while they dry.

Some marks can be permanent. Results depend on the material, what caused the stain, its age and any previous treatment. Tell us about stains when you enquire so we can discuss realistic expectations.

Mention that when you enquire. Any manufacturer’s care label or information about the item can help us discuss suitability. There is no need to guess the material.

If you know, please tell us. If you do not, mention that when you enquire rather than guessing. The carpet material and condition help determine suitable cleaning and realistic results.

Yes, include stairs and landings in your enquiry. Tell us the number of steps, any landings and the rooms you would like cleaned so the quote reflects the full job.

Drying depends on the carpet, method and room conditions. We’ll explain the expected drying time and any guidance for using the space after cleaning.

No. Fibre type, construction, dyes and care instructions can affect suitability. Share any label information so we can discuss the right approach for your item.

Leave covers in place unless you have been advised otherwise for your appointment. Washing removable covers independently can affect their fit or appearance.

You can enquire about both together. Select upholstery and carpet cleaning on the contact page and give a brief description of each.

Approximate length and width are helpful, along with the number of rugs. Mention whether the rug has long pile, fringes or an unusual shape.

Suitability needs to be discussed for the individual rug. Tell us the material, construction and care instructions; we will not assume a treatment is suitable from the description alone.

Yes. List each rug with its approximate size and material if known. You can also enquire about other cleaning services in the same message.

The number and sizes of the mattresses, their type if known, your postcode and any particular marks or concerns. Care instructions are helpful too.

Do not assume it will be ready immediately. Drying time depends on the mattress, method and conditions; discuss when you need to use it before booking.

You can enquire about both services together. Include the bedroom dimensions and mattress size so we can discuss the complete job.

This service is for fabric car-seat cleaning. If you need other work, explain what you have in mind before booking rather than assuming a full interior or exterior valet is included.

This page refers to the vehicle’s upholstered seats. A child’s safety seat has specific manufacturer instructions and safety-sensitive components; it is not included in this service description.

Let us know before booking. The service described here is for fabric seats, and suitability for other materials must be discussed separately.